Heike Ehlers

A business manager, Heike Ehlers is one of the co-founders of @FRIENDS and responsible for operations, management and control of telemarketing. Her 17 years of experience in the fields of telemarketing business, event management and direct marketing makes her an acknowledged expert in all call-center fields. In addition to the idea, conception and successful implementation in active telemarketing it is the development of managers that is a main focus of her work.
Heike Ehlers professes herself a "prolific reader" which makes her the living library of @FRIENDS when it comes to the topics of communication, management and trends.