Today more than ever the sales and contact strength of your teams is at the centre of the job, because a service only turns into an asset the moment it is bought.

However, every day sales opportunities are not taken advantage of because in the company there are no systems in place that organise and structure contacts with existing and potential customers, thus leading to more efficiency.

But sales will only be successful in the long run if your staff can concentrate precisely on this dialogue with existing and potential customers.

This requires systems that facilitate this in a professional and efficient way. And for this there is tele)data SQL as a modern contact management solution.

tele)data fulfils all criteria of a contact management software in the call centre sector. Man with his communicative know-how remains at the centre of the dialogue.

Results and contents of telephone calls are recorded automatically and edited for evaluation.

The software can be installed quickly and without comprehensive knowledge of a programming language. After a 30 minute introduction to the new software a user is able to work with the system flawlessly.

Phone calls to be made are managed in a clearly arranged way, an integrated follow-up system guaranteeing the execution of outstanding contacts on schedule.

Nowadays, integration into existing systems is another decisive factor of success. The present tele)data can be connected to all current ERP, CRM, and communications systems. So system-spanning work flow can be displayed.

Practically orientated tele)data was conceived on the basis of complex requirements of a service call center and has been enhanced consequently for more than 10 years.