Foundation
The company was founded by Heike Ehlers and Marc Gobbetto on 09.09.99, futher partner since 2000/2001 Wolfram Dura
Staff
650 agents who work for @FRIENDS part-time and full-time.
Managing partners
Marc Gobbetto, Heike Ehlers, Wolfram Dura
Turnover 2008
ca. 14,5 mil euros
Sites
Bielefeld, Brunswick
- Technical infrastructure » 270 PC-assisted workplaces with approx. 750
- » double routing
(house lead-in + telephone switches) - » 2 state-of-the-art telecommunications systems
Alcatel 4400 CCD - » Middleware Snapware (multi-channel, routing,
statistics, workflow, IVR)
available outside lines
- » Voice Recording / Quality Monitoring
- » Dialler technology Elsbeth
by IT Campus - » state-of-the-art front-end solution
tele)data SQL on Microsoft.net basis - » Datenbases und Business Warehouse MS SQL
Please get in touch with us.
We will answer immediately.
Your name
Your telephone number
