Communicative competence through trainings @FRIENDS
Customers from various lines of business count on our tailor-made training concepts for all topics related to modern sales practice and effective communication.
GesundheitScout 24 | Medical information service
Educating, coaching and assisting medical specialists in telecommunication
Dr. Oetker KG | Foods
Training the team for consumer services and the test kitchen in service and communication
QS Communications AG | Internet Provider
Establishing and assisting an in-house customer-care center
AOK Rheinland | Health insurance
Service training for consulting agents
Stadtwerke Bielefeld | Municipal utilities
Service and communication training
IHK Bielefeld/OWL | Chamber of Industry and Commerce
Service training for all of its staff members
Alba Moda GmbH | Fashion mail order company
Service and rhetoric training for customer-service staff
Deutsche Bank 24 | Direct bank
Sales and management training in outbound telebanking
Böllhoff | Connection technology
Moderation and presentation, establishing a sales center for dealers
Eduard Mathai | Hair cosmetics
Communication training for sales and presentation
Marienbrunnen | Beverage company
Service training for sales drivers
EMNID Taylor Nelson Sofres | Market research
Analysis and consulting
conform | Fair installations
Vision and team training in change process, establishing an in-house academy
Bertelsmann Service Group | Distribution
Staff training as call-center agents (IHK)
Depenbrock Bau | Building company
Time and self management seminars
SEH Computer GmbH | EDV/hardware
Sales training
Bücker Datentechnik GmbH | EDP/software
Establishing an in-house marketing and sales center and training assistence
R. Kehr Pharmagroßhandel | Wholesalers
Service and sales training for indoor sales service
DMC der Deutschen Post AG | Training
Open seminars in various telemarketing topics
Cup&Cino GmbH | Coffee-system provider
Sales and telephone training for sales staff
pro office GmbH | Object fitter
Telephone and sales training for service and sales staff
Otto Geilenkirchen Pharma OHG | Wholesalers
Service and telemarketing seminars for pharmacies
Repro-Zentrum Rosenberger | Copying machines/office supplies
Training in moderation and presentation, telephone and service training
efoodmanager AG | e-Commerce portal
assisting establishment of in-house call center
Pan & Co. Franchise GmbH | System provider
Assisting establishment of in-house call center
alta GmbH | Logistics
Training in service and communication in reorganising processes
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